Acceptance of Trading Terms

By placing an order, the customer is deemed to have read & accepted these terms and conditions.

New Account

If you don’t already have a trade cash account with Cairns Floral Supplies and you are a registered business with a valid ABN, please complete the Business Trade Cash Account form which can be found on the “shop” page. Once submitted please allow up to 2 working days for your application to be processed.

Prices

We reserve the right to alter prices, specifications and terms without notice. 

GST

All prices are subject to a GST of 10%. All prices in the online shop are shown inclusive of GST.  Export orders are exempt from GST.

Payment Method

Retail customers – available payment method – Paypal.

Freight – within Australia

Fixed price national shipping is $15.00 up to 2kg.  The cost of delivery of an order over 2kg in weight will depend on the size, number of items and your location.  Customers will be contacted with a shipping quote.

Freight – international

Fixed price international shipping is AUD$35.00 up to 2kg.  The cost of delivery of an order over 2kg in weight will depend on the size, number of items and your location.  Customers will be contacted with a shipping quote.

Collection of order from store

Customers can choose to collect from our store.

Returns

All returns must be made within 7 days from receipt of goods.  No returns will be accepted without prior authorisation from Cairns Floral Supplies. Return freight is the responsibility of the customer. In order to receive a credit, goods must be received in good original condition, in good original packaging. No returns are accepted for clearance stock.

Debt Recovery

All discounts are conditional upon payment being received within the trading terms of customer’s respective accounts.  Should the need arise to use the services of a debt recovery agency the customer will pay all costs, including legal action, associated with the recovery of outstanding monies.

Ownership of Goods

Ownership of goods Title (both legal and equitable) in all goods supplied by Cairns Floral Supplies shall remain vested in Cairns Floral Supplies and shall not pass to the customer until all monies owing by the customer to Cairns Floral Supplies on any account whatsoever have been paid in full. Notwithstanding the foregoing, risk in the goods shall pass to the customer on delivery.